Returns & Refund Policy

1. Refund Eligibility

You may request a return or refund if:

• The item was received damaged or defective.
• The product differs significantly from its description.
• The item is unused, unworn, and in its original condition.
• The return request is submitted within the specified time frame.

2. Time Limits

All return requests must be submitted within 14 calendar days from the delivery date. After this period, LYMARITH reserves the right to deny the request unless required by applicable consumer protection laws.

3. Request Process

To initiate a return:

1. Email our support team with your order number.
2. Describe the reason for your return request.
3. Attach clear photos if the item is damaged or defective.
4. Wait for confirmation and return instructions before shipping.

Returns sent without prior authorization may not be accepted.

4. Conditions for Approval

• Items must be in original packaging where applicable.
• All accessories and documentation must be included.
• Products must show no signs of use or alteration.
• Proof of purchase is required.

5. Exclusions

Refunds will not be granted for:

• Items marked as final sale.
• Products damaged due to misuse or negligence.
• Returns submitted after the 14-day window.
• Incomplete returns missing key components.

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